service in Guatemala is disastrous. Lately when I have
a problem (fortunately rarely), a local phone call and I answer or El Salvador or Colombia.
course, one is assigned a "case number" and then it makes no internal monitor, because the lords of the Call Center, I guess, send an email, but are not responsible for examining and resolving the concerns or problems .
The charges are another disaster. The good thing is that you can stay using the service for almost a year and this company does not realize that you are late, because the collection area has no idea what is happening.
is a shame that a company of such prestige, does not make a constructive thinking on this subject and its international reputation, here in Guatemala is on the ground.
GuateCr? Policy is a completely separate blog, which seeks to criticize products and services. 
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